Industry

Hospitality & Entertainment Venues

Rich in data, poor in insight? We help forward-thinking venue operators set the trends.

The hospitality and entertainment industry has seen continuous technological advancement. Entertainment venues, from casinos to sports stadiums, now have more employee and customer touchpoints that are electronically linked, generating data at scale. Without data management, these businesses are rich in data but poor in insight. Site Lantern works closely with forward-thinking hospitality and entertainment venue operators, helping them set trends so their business stays competitive and relevant.

Our data analytics services draw on IoT solutions, audience profiling, mobile analytics, social media behaviour, predictive analytics and pioneering technologies to deliver personalised engagement and retention, inside and outside your venues. We help entertainment companies, major sports teams, gaming venues and theatre promoters identify their target audience, validate their sponsorship value and grow their fan base. We rely on conventional, time-tested data integration practices when the situation demands, but we never hesitate to break norms and provide trailblazing solutions for the dynamic environment of hospitality.

Our data analytics and cash automation services optimise real-time cash reconciliation by coupling excellent cash recycling machines with our business intelligence, removing the drawbacks of manual cash counting. Our big data services improve revenue management, elevate the guest experience, sharpen marketing, increase forecast accuracy and boost the impact of business development. Draught beer sales is one area where we have delivered multiple data-driven solutions and predictive analytics strategies that can propel the performance of your business, and we excel at customising them to your unique requirements.

Cash automation

Real-time reconciliation with cash recycling machines and CIT integration.

Casual staff payments

Pay daily in cash, in minutes, with payroll integration.

Self-service

Check-in, check-out and guest payments integrated with your backend systems.

What we can do for you

Cash being counted

Optimise cash levels

  • Real-time cash reporting by denomination
  • Cash automation in conjunction with your CIT (Cash in Transit) and/or banking providers
  • Provisional cash deposits
  • Automated cash replenishment in conjunction with your CIT providers
  • Real-time cash reconciliation (expected cashier deposits vs actual deposits)
  • POS reconciliation
  • Reduced cash leakage
Casual staff at an event

Casual staff payment solution

  • Pay daily in cash, in minutes
  • Fully automated solution with payroll integration
  • Self-service pay redemption
Hotel reception

Automated self-check-in and self-check-out

Integrated with your Property Management System so guests can arrive and depart without queuing at the desk.

Self-service kiosk

Guest cash payment system

Self-service kiosks that accept cash, with full integration into your backend systems.

Hotel staff serving guests

Optimise operations, staffing and service

  • IoT feeds
  • Camera feeds
  • Foot traffic (hotspots)
QR code being scanned on a phone

Petty-cash solution for airline staff

  • QR-code-based solution
  • Easy redemption of petty cash by airline staff
  • Integration into backend systems with live reporting
  • Reduced cash leakage
Point-of-sale terminal

Optimise rostering and staff levels

  • People counting
  • Transaction reporting
Team working at laptops

Integrate with other systems and automate

  • Integrate multiple systems for easy reconciliation of daily banking and other reporting requirements
Person viewing reports on a laptop

Manage multiple properties from a single interface

  • Detailed reports on your device, at home, at head office or anywhere with an internet connection
  • Report by property, by region and by brand

Have a problem that needs to be solved?

Get in touch and we will help you unshackle your business with Site Lantern. It’s no ordinary analytics platform.

Contact us