Industry

Retail Banking Solutions

Digital banking and business intelligence solutions that reduce after-hours branch work and turn data into decisions.

Capabilities

As consumers benefit from data analytics in nearly every aspect of their lives, retail banks cannot turn away from tailoring their services to customers’ specific and changing needs. With a continual shift in branch operations, any optimisation of those operations and any improvement in customer service through automation is highly desirable. In conjunction with our banking partners, Site Lantern offers a range of digital banking and business intelligence solutions that help reduce the time branches need to be staffed after closing.

By putting organisational and strategic muscle into advanced market research and predictive analytics, banks can transform raw data into pivotal insights and profitable decisions. Our retail analytics reports and other big data tools work through your data to identify customer characteristics, key demographics, transaction trends, risk factors and opportunities. Beyond better decision making, our services strengthen customer due diligence, fraud detection and transparency, resulting in improved operational efficiency, a unified customer view and an omni-channel customer experience. For instance, we help you collect data from your public IoT devices and POS integrations such as ATMs, helping you meet new customer demands, contain operating costs and keep pace with changing regulations.

Site Lantern services can be customised to offer a range of solutions for the retail banking industry.

Faster reconciliation

Self-deposit transactions reconciled with backend systems in less time.

Vendor agnostic

Cash automation that is not tied to one hardware vendor.

Self-service

Grow in-branch transaction volumes with customer self-service.

How we help retail banks

Clock and currency

Reduce reconciliation time

Reduce the time taken to reconcile self-deposit transactions with backend systems.

Cash automation equipment

Vendor-agnostic cash automation

Implement cash automation solutions that are not tied to a single hardware vendor.

Customer using a self-service machine

Increase in-branch transaction volumes

Customer self-service solutions powered by Site Lantern.

Cash in transit vehicle

Integrate with CIT systems

Connect your Cash-in-Transit providers for automated pick-ups and same-day credits.

Cash dispensing machine

Optimise cash levels in cash dispensing machines

Keep machines stocked to demand, not to guesswork.

Bank teller reconciling

Reconcile deposit machine transactions

Reconcile cash deposit machine transactions with core banking platforms.

Row of cash machines

Monitor cash machines

Live status, alerts and reporting across your cash machine estate.

Have a problem that needs to be solved?

Get in touch and we will help you unshackle your business with Site Lantern. It’s no ordinary analytics platform.

Contact us